Return Policy

Return Policy

At Paws & Bloom, we want you to be satisfied with your purchase. If you need to return an item, please follow the guidelines below. Please note that our store works with multiple suppliers and return terms may vary depending on the product's supplier.

Return Eligibility

Each supplier may have different return windows, ranging from 7 to 90 days.

Some suppliers may impose restocking fees, and details will be provided upon initiating a return.

Return Process
To start, contact us at info@pawsandbloom.com with your order number and reason for return.

We will obtain a Return Merchandise Authorization (RMA) number and provide you with return instructions, including the address and any specific requirements.

Generally, items must be unused and in original packaging, but conditions may vary by supplier.

Follow the instructions carefully, as returns without a valid RMA number will be refused.

Return Costs

All costs associated with returns, including restocking fees and return shipping, are your responsibility, unless the item is defective or was incorrectly shipped.

Refunds

Once the supplier receives and processes the return, we will issue a refund to your original payment method.

This process typically takes 5-10 business days after the supplier confirms receipt, depending on their processing time and your bank's policies.

Exchanges

For exchanges, please return the original item following this process and place a new order for the desired item.

Exceptions

Some items, such as perishable goods, personalized items, or those specified by the supplier, may be non-returnable. Check the product description or contact us for details.

Contact Us

If you have any questions, please reach out at info@pawsandbloom.com.